ATP FITNESS APPAREL FAQ
Most USA orders arrive within 2-7 business days after orders are processed.
Please allow up to 1-3 business days to process your order. Please be advised, receiving an “order confirmation” via email indicating the items selected, does NOT guarantee all items will be in stock. We will notify you by email when your package is picked up by the postal service. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, ATP Fitness Apparel cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. Once your order has shipped, you will receive an email with tracking number. If there is no one present to accept your package, it will still be left at your house. ATP Fitness Apparel cannot be held responsible for packages once they are delivered.
Most International orders arrive between 7-15 business days. Due to customs clearance, some orders may take up to 4 weeks.
If there is no one present to sign for your package, it will still be left at your house. We do not ship on Saturdays, Sundays, or holidays. ATP Fitness Apparel cannot be held responsible for packages once they are delivered. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
NO REFUNDS / EXCHANGES ONLY
EXCHANGES
Mail to: 4907 Luton Dr. Grovetown, GA 30813- USA
Please include our exchange form in your package. Downloadable here.
Note: You will be responsible for paying all shipping costs related to the exchange of your product. Shipping costs are non-refundable. We suggest to use a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Once your Exchange is received and inspected, we will send you an email to notify you we have received your returned item. We will also notify you of the approval or rejection of your exchange.
We CANNOT accept exchanges on underwear or socks, due to hygiene reasons.
We CANNOT accept exchanges on any items which have been worn or washed.
ANY items returned covered in animal or human hair will NOT be accepted.
ANY items which are discontinued and no longer sold on the website CANNOT be exchanged.